Terms of Service

1. Acceptance of Terms

By accessing or using the Arabica Lovers website (arabicalovers.com), mobile application, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you may not access or use our Services. We reserve the right to modify these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.

2. Account Registration

2.1 Eligibility

You must be at least 18 years old to create an account and make purchases on our Services. By creating an account, you represent that you meet this age requirement.

2.2 Account Information

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized account access
• Accept responsibility for all activities under your account

2.3 Account Suspension

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or are inactive for extended periods.

3. Purchases and Payments

3.1 Product Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion. Prices are subject to change without notice.

3.2 Pricing

All prices are listed in USD and are subject to applicable taxes. We strive to display accurate pricing, but errors may occur. If we discover a pricing error, we will notify you and give you the option to cancel or proceed at the correct price.

3.3 Payment Methods

We accept the following payment methods:

• Major credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards
• PayPal
• Apple Pay and Google Pay

3.4 Payment Processing

By providing payment information, you authorize us to charge your payment method for all purchases. You represent that you have the legal right to use the payment method provided.

4. Shipping and Delivery

5.1 Shipping Locations

We currently ship within the United States and Canada. International shipping may be available for select locations. Shipping costs and delivery times vary by location.

5.2 Delivery Times

Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to weather, carrier issues, or other circumstances beyond our control.

5.3 Risk of Loss

Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for lost, stolen, or damaged packages after delivery confirmation.

6. Returns and Refunds

6.1 Return Policy

Due to the perishable nature of our products, we do not accept returns of opened coffee products. Unopened products may be returned within 14 days of delivery for a refund.

6.2 Damaged or Defective Products

If you receive damaged or defective products, please contact us within 7 days of delivery. We will provide a replacement or full refund at our discretion.

6.3 Refund Processing

Approved refunds will be processed within 5-10 business days to your original payment method. Shipping costs are non-refundable unless the return is due to our error.

7. Prohibited Uses

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code, viruses, or harmful software
• Engage in fraudulent or deceptive practices
• Harass, abuse, or harm other users
• Scrape, crawl, or harvest data from our Services
• Attempt to gain unauthorized access to our systems
• Resell products for commercial purposes without authorization

8. Intellectual Property Rights

8.1 Our Content

All content on our Services, including text, graphics, logos, images, videos, and software, is the property of Arabica Lovers or its licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. This license does not include any right to:

• Modify, copy, or distribute our content
• Use our content for commercial purposes
• Remove copyright or proprietary notices
• Reverse engineer any aspect of our Services

8.3 Trademarks

"Arabica Lovers" and our logos are registered trademarks. You may not use our trademarks without prior written permission.

9. User-Generated Content

9.1 Your Content

You may submit reviews, comments, photos, and other content ("User Content"). You retain ownership of your User Content but grant us a worldwide, royalty-free license to use, display, and distribute it.

9.2 Content Guidelines

User Content must not:

• Contain false, misleading, or defamatory information
• Violate privacy rights or contain personal information
• Infringe on intellectual property rights
• Contain offensive, obscene, or inappropriate material
• Promote illegal activities or products

9.3 Content Removal

We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable, without prior notice.

10. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties regarding accuracy, reliability, or availability
• Warranties that the Services will be uninterrupted or error-free

We do not warrant that our products will meet your expectations or that they are suitable for any particular purpose.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARABICA LOVERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities
• Loss of data or content
• Personal injury or property damage
• Costs of substitute goods or services

Our total liability for any claim arising from these Terms or your use of our Services shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Termination

12.1 By You

You may terminate your account at any time by contacting customer support or through your account settings. Termination does not relieve you of obligations for pending orders.

12.2 By Us

We may suspend or terminate your access to our Services at any time, with or without notice, for any reason, including violation of these Terms.

12.3 Effect of Termination

Upon termination, your right to use our Services immediately ceases. Sections of these Terms that by their nature should survive termination will remain in effect.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of Washington, United States, without regard to conflict of law principles.

13.2 Arbitration

Any dispute arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, rather than in court.

13.3 Class Action Waiver

You agree that disputes will be resolved on an individual basis. You waive any right to participate in a class action lawsuit or class-wide arbitration.

13.4 Exceptions

Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to systems.

14. Contact Information

If you have questions about these Terms of Service, please contact us: